SHIPPING & RETURNS
Shipping Policy
A nationwide flat rate of R140 will be charged for all orders under R1200. Free shipping is automatically applied at checkout for all orders over R1200. Shipping takes approximately 2-3 days depending on the final destination and the courier company. As soon as an order is ready to be shipped, a tracking number will be sent by email with the tracking details.
White Noise & Co only ships door to door in conjunction with the courier company The Courier Guy.
Return & Exchange Policy
In the unlikely event that you are unhappy with your order, please send an email describing your issue to whitenoisecoza@gmail.com within 7 days of receiving your order. Once we respond to your email and we have reached an agreement, you will have 7 days to ship the item back to us.
No cash refunds will be issued, however, a credit voucher equivalent to the item purchased will be issued to you. Sending any items back to White Noise & Co is at the expense of the customer.